Zeitschrift für Krankenpflege und Pflege

The Cope up Effect: The Effect of Workplace Incivility on Organizational Deviance through the Work Exhaustion with the Moderating Role of Personal Spirituality

Abstract

Uncivil interactions â?¢ Work exhaustion â?¢ Organizational deviance â?¢ Personal spirituality â?¢ Nurses â?¢ Healthcare â?¢ Quantitative analysis

Abstract
Background: Nurses are the indispensable part of any emergency ward of healthcare due to their effective intervention towards patient-care;
which is directly related to the performance of healthcare organizations. Pakistani Nurses are facing serious challenges due to the
lack of respect in the society for this profession and harming behavior of patients and fellow employees. This treatment threatens their
well-being and invokes their deviant behavior at workplace. However, the existence of personal spirituality among nurses suppresses the
impact of negative events experienced by them as well as it play as intervention to diminish the deviant acts.