Unternehmertum und Organisationsmanagement

Measuring the Impact of Employee Learning At Work: A Review of the Practices of Two Companies in Ghana

Abstract

Coleman CA

Organizational performance requires significant investment in employee learning. While studies on employee learning have been on the ascendancy within the domain of human resources management and development theory, there is a relative paucity of research on how employers measure the impact of employee learning programmes in Ghana. Using data from two organizations in Ghana, this paper considers the constraints and enablers that organizations face and suggests a framework to measure the impact of employee learning programmes. The findings conclude that three key factors are required in order to assess the impact of employee learning programmes within organizations namely organizational culture, theory of change and support systems.