Bewertung des Arabian Journal of Business and Management

Impact of Human Resources Development and Employees Performance in Central Bank of Nigeria (2007-2014)

Abstract

Newman Chintuwa Enyioko and Chukwunonye Abovu Akujuru

This study examines and or investigates the impact of human resources development and employees performance in central bank of Nigeria. The research instruments used in collection of data for this study included the questionnaire containing structured questions personal interviews personal observation. Equally secondary information or data were collected through textbooks journals magazines and newspapers etc. Descriptive and inferential statistics were used to analyze the data for this study. A sample of 373 staff selected from Central Bank of Nigeria branch in Port Harcourt was drawn for the study for which the sample elements consisted of 5 cadres of staff (management Secretarial supervisory lower cadre and general staff). Accordingly 373 copies of questionnaire were administered on the staff of central bank of Nigeria. Out of the 373 copies of questionnaire administered 314 copies were retrieved and after going through them 298 (i.e., 79.89% response rate) copies were found useful for data analysis. The study found that central bank of Nigeria utilizes various human resources development programmes. The condition necessitating the use of a particular scheme include job content size of organization cost structure labour employed and market rate. Majority of respondents agreed that the incidence of using a particular human resources developmental scheme increases with the emergence of the conditions listed above. Some of the problems encountered include; conflicts grievances and disagreement amongst staff; time consuming professional bias problem of sentiments in teaching and difficulties in determining the rate of certain jobs as well as intensive capital needed to the human resources development programmes. Also revealed is the fact that human resources development has relationship with the bank’s productivity. The study therefore recommends that public organisations should encourage employers /employees to participate in the decision making relating to their development. Employees should be involved in the human resources development programmes of the organization.